These terms describe the deal between a customer and George CardFred LLC, the company that presses greeting cards, invitations and stationery at its studio at 3810 S Redwood Rd APT 2191, West Valley City - 84119-6546, United States (US). By commissioning a run, sending us an enquiry that becomes an order, or buying through our wholesale channel, you agree to the care standards, payment steps and reasonable limits written on this page. Read this page once in full and you will know the ground rules of any job we press for you.
Contents of these terms
- 1. Accepting these terms
- 2. The provider of the service
- 3. When a contract is formed
- 4. The services we offer
- 5. Quotes and order confirmation
- 6. Pricing and payment
- 7. Proofs and your approval
- 8. Your artwork and our files
- 9. Copyright and rights
- 10. Cancellation before press
- 11. Refunds
- 12. Shipping and delivery
- 13. Faulty or lost goods
- 14. Wholesale orders and racks
- 15. Using this website properly
- 16. Limited warranty
- 17. Limits on our responsibility
- 18. Governing law
- 19. Changes to these terms
- 20. How to reach us
1. Accepting these terms
These terms form a binding agreement between you and the Company each time you place an order. We treat a commission as an agreement to the terms on this page even when neither of us prints out a copy, because the press room is small enough to run on plain spoken promises and robust enough to write down the ones that matter. If you do not wish to accept a single term, do not place the order and tell us before a design lock.
Ordering for a business such as a paper shop, an event planner or an office means the person who orders confirms that they hold the authority to enter these terms for that business. Anyone who cannot commit that authority should route the enquiry to the owner who can. The words the Company and we refer always to George CardFred LLC and to its named staff. The words you and your refer to the customer on the order regardless of whether that customer acts alone or for a firm.
2. The provider of the service
The business that satisfies these terms is George CardFred LLC, a limited liability company with a trading studio at 3810 S Redwood Rd APT 2191, West Valley City - 84119-6546, United States (US). The studio presses greeting card editions, invitation suites, stationery sets and the display racks that hold them, all built from paper mixed, creased and folded under one roof rather than farmed out to a stranger sheet by sheet.
Correspondence for any legal matter can go to the address above or to the mailbox talk@georgecardfred.lol. The telephone line +16816836587 answers during the business hours printed on the contact page and carries an answering service after dark. Where these terms name a person with authority it means a principal of the Company rather than a bench technician, so complaints and legal notices reach someone who can change an outcome and not just record it.
3. When a contract is formed
An enquiry does not yet make a contract. An enquiry is an invitation for us to talk about a possible run. Our written quote with the count, the stock, the finish and the price is an offer to you. A contract springs to life only when you accept that quote in writing, return it signed with your order details, or confirm the order during a phone call and later receive our confirmation email with an edition number.
Until that acceptance lands, neither side is tied to a schedule. If you ask for a date a year away and then cancel before acceptance, no fee is due. Once acceptance is recorded, the edition number on our confirmation email fixes the terms: the count, the finish, the delivery promise and the price shown. Work added after acceptance, such as a new verse or a second paper, is handled as a separate quote that you are free to take or leave.
4. The services we offer
The press room runs six broad services described on the services page. Card Design Studio draws fresh greeting lines and bespoke art. Short Run Press Printing presses runs from fifty to roughly five thousand cards on a letterpress platen owned here. Invitation Suites carry a wedding or event set through invitation, reply, direction and thank you as one family. Foil and Letterpress Finishes add metallic foil, blind impression and die cut detail.
Stationery Fulfilment supplies monogram notes, letterhead and desk sets for a practice or a brand. Wholesale Card Racks sell display systems and edition restocking to independent shops. Each service may be booked alone or combined. Combining services does not change any term here; a single invoice simply carries several lines. Any service outside these six is quoted as a special project under separate written terms agreed before any press work begins.
5. Quotes and order confirmation
A quote we give includes the production price, the standard delivery option and the estimated week of dispatch, all fixed for thirty days from the date of the quote unless it clearly says otherwise. Paper cost can shift when a mill changes its price during that window; if it does, we tell you before you commit rather than slipping the change into the final invoice. A quote does not include sales taxes where none apply or duties where a parcel crosses a border.
Your order confirmation email names an edition number and restates what you approved. Check that email the day it arrives. Count, fold, stock and finish that do not match your letter can be corrected free if you raise the gap within five working days; after the press has started, a genuine mistake remains our responsibility but an agreed change is a new charge. A short confirmation email is the cheapest insurance a busy shop can buy.
6. Pricing and payment
Prices on a written quote are the prices you pay for that order with no surprise add on. Short run orders pay a fifty percent deposit at acceptance so plate and paper can be booked, with the balance due before dispatch. Small single sets such as a box of notes are usually billed in full when ordered. Wholesale accounts on approved margin pay according to the credit line agreed in writing, which defaults to payment on delivery until a longer line is earned.
Payment methods are the cards and bank routes shown on the invoice. The Company does not surcharge different methods. An invoice is settled when the money clears rather than when it is promised. Where a balance runs past its agreed day, the Company may pause any new work on that account until the account is current, and standard interest on late balances applies at the rate law allows. Every paid order leaves a receipt you can reuse for your own books.
7. Proofs and your approval
Design jobs pass through two checkpoints. The first is the soft proof, a screen view you review for wording, spelling and layout. The second is the hard proof, a physical card pressed on the real stock and finish so you can judge colour and depth in your own hand. We will not start a mass run before a hard proof is approved, because changing a press after it begins wastes sheets that someone must pay for.
Approval is given in writing or by a clear spoken yes that we confirm by email. If you ask us to press without a hard proof, you accept colour and impression that vary with the paper, which is a natural part of letterpress rather than a defect. Approve only what you truly want to receive. We aim to print the proof faithfully, yet a fold of cotton paper can read a half shade different from a screen, and good printers say so plainly before a customer is startled.
8. Your artwork and our files
Artwork you bring to the studio stays your artwork. You grant the Company only the limited permission needed to print it: to copy it onto a plate, to run it on the press and to keep one archive copy for a reorder you later request. We will not redraw your logo, sell your verse to another customer or place your design into our open catalogue without a separate written licence from you.
Files we create for a bespoke order such as a drawn card, a monogram set or an invitation layout are ours unless an agreement says otherwise. Because a shop often wants to reorder an exclusive line, we licence you the artwork for that line free for reorders through this studio and, on request, hand over a print ready file for a reasonable fee so you may take production elsewhere. Split this honestly and no designer loses work or credit for shouting a good idea first.
9. Copyright and rights
The card editions in our core catalogue are original designs created for the studio. That art, its verses and its named layouts remain the property of the Company except where a written agreement hands an exclusive design to one shop. An exclusive line bought by a retailer is licensed to that retailer for retail sale in its own outlets during the life of the edition; it is not offered onto a shared national rack by us.
Our website text, the press room photographs and this document are owned or licensed by the Company and may not be reprinted for a competing tool without prior written consent. You keep the copyright in any personal composition you ask us to print, such as a wedding verse or a family message. In short, each side keeps what it made, and the licence we need to print a poem or run a card dies quietly when the order ends.
10. Cancellation before press
Life changes a deadline, so cancellation is handled kindly and clearly. Cancel a design order before the first sketch is presented and your deposit returns in full, because no work has been put forward. Cancel once sketches are drawn and the studio has spent bench time, and a reasonable portion of the deposit covers that real work, with the rest returned. The amount reflects time spent rather than a random penalty.
Cancel a run already on the press or already dispatched and the order is treated as printed, so the deposit and any final charge are not returned unless we can resell the sheets through our own line. Since short runs carry a shop name or a personal date, resale is often impossible and that is why the deposit exists. Anyone thinking of cancelling should call the bench early, because a call a week before a lock almost always costs less than a call the morning a run starts.
11. Refunds
A refund is paid when our work misses its promise rather than when an order is cancelled. If we ship the wrong edition, press an incorrect verse or deliver a card that folds short of an honest standard, we will reprint at no charge or refund a fair portion chosen by you. A refund is returned through the same route the payment arrived, within a reasonable number of business days of confirming the fault with a photo.
Colour difference between a screen proof and a cotton sheet is not a fault, and neither is the natural grain of paper or a deliberately pressed soft texture you approved. Ask for a refund only where our craft failed, and keep one specimen card to post back if we ask, because the carton of the fault helps the bench same way a proof helps the designer. We rarely dispute a genuine claim; a studio that fights over a broken card loses the very repeat orders it lives on.
12. Shipping and delivery
Standard delivery is by a tracked courier and normally takes three to six working days inside the continental United States once the balance is cleared. A dispatch window named in the confirmation is a target the studio works hard to hold rather than a hard promise, because a mill delay or a carrier storm can slide a parcel by a day or two. For a date you cannot move, ask about the express lane that adds a dedicated dispatch fee.
Risk in the parcel passes to you once the carrier accepts it, but the Company stays on call: if a tracked parcel goes quiet or arrives damaged, tell us within seven days and we push the claim with the carrier or resend the order at the discounted rate. Keep the carton if a box is crushed, because its label and damage pattern help us recover from the courier rather than taking the loss alone.
13. Faulty or lost goods
We stand behind a clean fold. If goods arrive visibly damaged in the mail, photographed within a week of receipt, the reprint is free or the charge is refunded at your choice for the faulty pieces. If a parcel is reported lost by the carrier and never surfaces after a reasonable trace, we rebuild the order free on a confirmed schedule and run the lost one through the claim. A press room that prints a hundred cards a day learns to share the rare grief of a crushed box.
Damage from storing a card badly is not covered: a pack left in direct sun for a season may fade, and a box stacked under furniture may fold, neither of which is our sheet. Claims brought more than a month after delivery are considered from the bench, yet treat a year old card as its own evidence. Honest pictures of a genuine fold fault, sent to talk@georgecardfred.lol, get a fair answer faster than any written legal threat.
14. Wholesale orders and racks
Wholesale terms apply to a retailer who resells our editions. A wholesale opening order normally sets a spend level and a delivery address, after which the shop orders by edition and reorders through the numbers in the bracket. Trade prices sit on the margin sheet every stockist receives, and a rack or counter unit bought once is yours to keep even if you later close the line.
A wholesale account that stops paying, resells our editions onto an unauthorised platform, or passes a trade price to a competing shop may be closed at the Company discretion with the balance still due. Seasonal holds let a retailer pause reorders for a closed window without losing the edition number. These quiet rules protect the honest shops that pay their invoices and keep the whole paper street reliable.
15. Using this website properly
This website exists to show what the press room makes and to take a careful enquiry. You may browse, read and share a link freely. You may not scrape the whole catalogue to rebuild a rival list, try to break into the studio side behind the public pages, plant harmful software on a form, or send a business using the press room under a false name. A craft business stays honest because its customers stay honest too.
The Company keeps the right to refuse an order or to close an account that behaves badly, without inventing a lawful excuse, though such a decision is rare and never taken on the grounds of a protected identity. If our site carries a price or edition listing error, you have the right to walk away and we have the right to correct the mistake before accepting your money. Both sides deserve a page that is true when it prints.
16. Limited warranty
We warrant that the cards we deliver meet the approved hard proof in fold, finish and reasonable colour, and that our short run work is produced to a standard a careful letterpress would be proud to ship. Beyond that plain promise the Company gives no wider warranty: cotton paper is a natural material that breathes, folds and occasionally shows a soft speck, and those small habits are part of the charm we do not try to erase.
This warranty runs while the supplies last in the sense that a stock run replaces the commercial shelf life of a card. Dig out a card stored in a drawer for six years and colour may differ from a fresh sheet; that is ageing paper, not a faulty fold. Any remedy under this warranty is the free reprint or the fair refund described in section thirteen, which is the whole of the remedy we offer in place of any other promise spoken in the sales room.
17. Limits on our responsibility
Where the law allows, the Company responsibility for a single lost order is limited to the amount you paid for that order, not to the profit a resale might have earned or the pain a missed wedding caused. We will not be liable for missed busines or an event that turns on a parcel we cannot control once it leaves the press room, though we will chase a carrier hard anyway because a good name is worth more than a court ruling.
These limits do not shrink the rights that consumer law in your own region grants and cannot be taken away. They also do not protect us from damage caused by our own intentional wrongdoing, fraud or a fault the law refuses to excuse. We ask for a fair cap, not a hiding place. A customer buying a thousand dollar rack order understands that a failed two dollar card does not put the whole shop out of business, and these terms simply say so.
18. Governing law
These terms are governed by the law of the State of Utah within the United States, without reaching for a conflict of law rule to steer elsewhere. Any dispute that survives our open shop door is settled in the courts that serve the Company registered office at 3810 S Redwood Rd APT 2191, West Valley City - 84119-6546, United States (US), unless a consumer law where you live gives you a home court that cannot be waived.
Choosing Utah law is fair because the studio, its paper stock and its press live there, yet it changes almost nothing about the handling you receive. We try to settle a complaint at the bench before it reaches a courtroom, because a verbal agreement with a loyal shop is worth more than a favourable judgment against an ex customer. If a clause here is ruled unenforceable, the rest of these terms stay in full force, cleaned and trimmed like a waste edge.
19. Changes to these terms
The Company may revise these terms as the press room grows. Material changes are posted on this page with a fresh revision date at the top and a short note on the home page, so a returning shop can see that the deal has moved before it reorders. Where a change would bite on an order already running, the older terms govern that order unless you choose the newer ones, because it would be unfair to shift a running job mid press.
If a revision only tidies an edit, such as correcting a street line or modernising a heading, no separate notice is due. The version that governed your order is the one on this page on the day your order was confirmed, and you may keep a copy of that date in the confirmation email. Reading these terms once a season costs less than a surprise at the dispatch desk, and the couple of minutes is time well spent by any shop.
20. How to reach us
Questions about an order, this agreement or a complaint go first to the studio line. Email talk@georgecardfred.lol with the order or edition number in the subject for the quickest answer, or call +16816836587 during the business hours on the contact page. Letters and formal notices may be posted to George CardFred LLC, 3810 S Redwood Rd APT 2191, West Valley City - 84119-6546, United States (US).
Keep one copy of your order confirmation and this page close together while a job is pending. Between them they name the count, the price, the delivery promise and the small set of limits that let a small studio take the risk of every season confidently. Every run that reaches you began with a conversation, and it can always end with one. That is the open door rule of a card press that would rather talk than hide behind fine print.